Help CenterAutomations & Workflows

    Automations & Workflows

    Build visual workflows to automate your follow-ups and daily tasks.

    Setting up your first automated workflow

    Setting up your first automated workflow

    Learn how to build powerful visual automations and follow-up sequences in CastaLink.

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    Temporarily Disable Actions in a Workflow

    Temporarily Disable Actions in a Workflow

    How to pause specific steps in your automations without deleting them or turning off the entire workflow.

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    Using If/Else Branches in Workflows

    Using If/Else Branches in Workflows

    Create dynamic paths in your automations based on contact behavior or data.

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    Creating Advanced Wait Steps and Time Delays

    Creating Advanced Wait Steps and Time Delays

    Control the timing of your automated messages with precision.

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    How to Automate Review Requests

    How to Automate Review Requests

    Build a workflow that automatically asks happy customers for Google and Facebook reviews.

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    Sending Internal Notifications to Your Team

    Sending Internal Notifications to Your Team

    Keep your staff informed automatically when new leads arrive or appointments are booked.

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    Updating Pipeline Stages Automatically

    Updating Pipeline Stages Automatically

    Keep your sales CRM up-to-date without manual data entry.

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    Using Webhooks to Connect External Apps

    Using Webhooks to Connect External Apps

    Send data out of CastaLink to third-party platforms using HTTP Webhooks.

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    Setting Up Ringless Voicemail Drops

    Setting Up Ringless Voicemail Drops

    Deliver pre-recorded audio messages directly to your leads' voicemail inboxes.

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    Creating Birthday and Anniversary Campaigns

    Creating Birthday and Anniversary Campaigns

    Automatically send special offers and greetings based on a contact's specific dates.

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    A/B Testing Emails in Workflows

    A/B Testing Emails in Workflows

    Split your traffic to test different email subject lines and content.

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    How to Use the 'Go To' Action

    How to Use the 'Go To' Action

    Create loops and jump between different steps in your workflow.

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    Troubleshooting Failed Workflow Actions

    Troubleshooting Failed Workflow Actions

    How to read workflow history and fix common automation errors.

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    Using Math Operations and Number Formatting

    Using Math Operations and Number Formatting

    Perform calculations and format custom fields dynamically within your workflows.

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    Understanding Workflow Enrollment History

    Understanding Workflow Enrollment History

    Track who is currently in your workflow and manage their progress.

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