How to Use the 'Go To' Action
The Go To action allows you to send a contact from one point in a workflow to another, bypassing the linear sequence.
Creating a Loop
If you want to repeatedly check a condition, you can use a Go To step to send the contact back up to an earlier Wait step or If/Else branch until a specific criteria is met.
Consolidating Paths
If you have a complex If/Else tree with 5 different branches, but you want them all to receive the exact same final SMS, you don't need to build the SMS 5 times. Just add a Go To action at the end of each branch, pointing to a single SMS action at the bottom.
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