Setting Up Your Unified Inbox

Today we're talking about the Unified Inbox, one of the most powerful features in CastaLink. Instead of checking five different apps to reply to customers, we're brought them all into one place. We'll start by connecting your Facebook Messenger, then link your Instagram Direct Messages. Next, we'll add your Google Business Profile chat, and finally, we'll set up your SMS number. Once these are connected, any message a customer sends you will appear right here in this single, easy-to-use dashboard.