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    Marketing

    5-Star Review Generator

    Automatically send review requests after a successful service or purchase. Filters out negative feedback.

    How it works

    1
    1

    Trigger: Service Completed

    Starts when a contact's status changes to 'Completed' or 'Won'.

    2
    2

    Action: Send Feedback SMS

    Asks the customer to rate their experience from 1 to 5.

    3
    3

    Condition: Rating > 3?

    If positive, sends Google Review link. If negative, alerts management.

    4
    4

    Action: Follow-up

    Sends a gentle email reminder if they haven't clicked the link in 2 days.

    What's Included

    • Conditional Logic
    • 2 SMS Templates
    • 1 Email Template

    Tags

    Reputation
    Automated
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